FAQ
What can I expect from my counseling experience?
The counseling experience provides a safe space for you to process your clinical needs in a confidential setting with an experienced clinician. You can expect to meet with your therapist as therapeutically needed, starting with weekly sessions before moving to bi-weekly and monthly meetings. Sessions will focus on your needs as a client which can vary week to week, with a quarterly review of treatment goals to assess progress.
Do you take insurance?
No. Planted Hope is a self-pay only practice. We are not in network with any insurance plans.
Are you able to prescribe medications?
No. However, if you and your therapist determine medication is necessary, your therapist can refer you to a medication prescriber or your Primary Care Physician (PCP). Once referred, your therapist can provide you with a Release of Information (ROI) via your client portal to have completed by other health care providers, in order to coordinate treatment.
Will my information be kept confidential?
Yes. Your confidentiality is top priority here at Planted Hope. We are dedicated to establishing a therapeutic rapport rooted in trust and professionalism. While your treatment is confidential, we are obligated to disclose serious risk of harm to yourself or someone else, as well as reported or suspicion of abuse for children and the elderly. Please see our Limits of Confidentiality page at the bottom of the page for further information.
What forms of payment do you accept?
We accept debit and credit cards, as well as FSA and HSA cards. Payment is due at the beginning of each session.
What if I have a crisis between sessions?
Planted Hope does not provide crisis or emergency services nor is this site monitored 24/7. If you are in crisis, please contact the 24/7 National Suicide Prevention Hotline at 800-273-8255 or visit our Client Resources page for more information at www.yourplantedhope.com/clientresources.Please call 911 or visit your local ER if crisis symptoms worsen or problems persist.
What is the process to schedule an appointment?
Please visit our Resources page at www.yourplantedhope.com/resources for more information.
In short, you willl need to:
1. Complete the Pre-feel Form.
2. Complete the Feeler Form.
3. Schedule first session.
4. Complete all initial paperwork.
5. Attend the first session.
What if I need to cancel my appointment?
Clients can call or text 281-885-8856 to cancel or reschedule appointments with 48 hours’ advance notice. Clients can also email the request to cancel/reschedule to laquita@yourplantedhope.com. Any client who fails to provide the proper notice for cancellation will be assessed the full cost of their session to the credit card on file.
Need more help?
General Questions?
Want to Book the CPO for your speaking engagement/community event or have other questions?
CURRENT PLANTER?
ACCESS YOUR CONFIDENTIAL CLIENT PORTAL BELOW TO CONTACT YOUR PROVIDER, REVIEW DOCUMENTS OR SELF-SCHEDULE.
NEW CLIENT?
VIEW OUR PRICES AND FILL OUT OUR FILLER FORM TO SEE IF WE’RE A GOOD FIT.